FAQs – Everything You Need to Know About Shopping at THE ZAINLY

🧾 FAQs – THE ZAINLY

Welcome to THE ZAINLY Help Center. Find answers to your most common questions below.

👕 1. What types of clothing does THE ZAINLY offer?

We specialize in trendy streetwear, oversized T-shirts, regular fits, hoodies, printed & embroidered tees for men and women—designed for comfort and bold self-expression.

📏 2. How do I choose the right size?

Each product page includes a detailed size chart. Our oversized fits are intentionally loose. If you're between sizes, we recommend sizing down for a more fitted look.

🚚 3. How long will my order take to arrive?

Orders are usually delivered within 3–7 business days across India. Once shipped, you'll receive a tracking link via email/SMS.

💸 4. What are the delivery charges?

Shipping is free on all prepaid orders above ₹499. For COD (Cash on Delivery), a nominal fee may apply.

🔁 5. Can I return or exchange my order?

Yes! We offer easy returns and exchanges within 7 days of delivery. The product must be unused and in original packaging. For more details, visit our Return & Refund Policy.

💳 6. What payment methods are accepted?

We accept all major credit/debit cards, UPI, Net Banking, Wallets (Paytm, PhonePe), and Coming Soon Cash on Delivery (COD).

🧼 7. How do I care for my T-shirt?

For best results:

• Wash inside out in cold water
• Use mild detergent
• Avoid ironing directly on print
• Do not bleach or tumble dry

🎁 8. Do you offer gift packaging or discounts?

We frequently run discounts and combo offers on selected products. Check our Offers page or follow us on Instagram @thezainlyofficial for the latest deals.

🧵 9. What materials do you use?

Our T-shirts are made from premium 100% cotton or cotton blends, ranging from 180 GSM to 240 GSM, ensuring long-lasting comfort and breathability.

🌐 10. Do you ship internationally?

Currently, we ship only within India. International shipping is coming soon!

🤝 11. How can I contact customer support?

You can reach us at:
📧 support@thezainly.com
📞 +91-XXXXXXXXXX
Available Mon–Sat, 10 AM – 6 PM IST